Red Rose
Try clearing your browser - the thing you use to get on the internet with - If you are using Internet Explorer go to tools and you will find a means of deleting browsing history, cookies, etc.
If you are using Fiirefox or mozilla The same means may be used by looking under tools.
Mostly you need to clear the cache in order to free your computer to accept new data.
Vague, I know maybe someone else can explain better